Transparent Pricing

Making it easy to make and receive donations.

The processing and maintenance of donation transactions involve several third-party service providers, including the payment gateway (Stripe), infrastructure provider (Amazon Web Services – AWS), and card issuers. These providers apply fees to cover the costs associated with maintaining secure systems and architecture required to safeguard personal and financial information.

These charges are essential to ensure that donor details remain protected and that funds are transferred safely and securely from the donor to the recipient’s (Donee’s) bank account. In addition to these third-party costs, iDonatio applies its own platform fees to support the continued operation, maintenance, and development of the donation service.

Registration fees

£0.00

Registration is free

Transaction fees

5.75% + £0.30

Deducted automatically from each donation

Supplementary Fees

3% of Collection Gift Aid

Deducted from Gift Aid claims for manually recorded collections, including small plate, event, envelope, and POS collections

Why transaction fees?

The security of your personal and financial information is our highest priority. To ensure the integrity of all donation transactions, iDonatio partners with Stripe as our regulated payment gateway and Amazon Web Services (AWS) as our infrastructure provider.

The transaction fees applied include charges from these suppliers, which cover the costs of maintaining a secure and compliant environment for processing donations. In addition, iDonatio invests continuously in the upkeep and development of our platform to guarantee reliability and seamless service for all donors. These operational costs are incorporated into the transaction fees to maintain both compliance and service quality

Why Supplementary fees?

Donees can manually record small‑plate, envelope, and event collections in the iDonatio platform so these amounts can be included in their Gift Aid claim.

A 3% fee applies only to the Gift Aid claimed on these manually recorded collections. This covers the cost of compiling and submitting the claim to HMRC.

There is no fee for Gift Aid claimed on donations made through the iDonatio app — this is processed free of charge.

To avoid the 3% fee, donees should encourage donors to give directly via the iDonatio app.

Donor pays fees option

iDonatio provides a Donor Pays the Fees option. Under this arrangement, donors may elect to cover the applicable transaction charges of 5.75% plus £0.30 per donation.

When a donor chooses to cover these fees, the recipient (Donee) receives the full donation amount without deductions. If the donor does not opt to cover the fees, the stated transaction charges are deducted from the donation before disbursement to the recipient.

Download the app to get started

Get started with an easier way to support the charities and causes you care about.